As alluded in our previous instalment on consumer rights, the purpose of the Consumer Protection Act 68 of 2008 (the CPA), is to ‘promote a fair, accessible and sustainable marketplace for consumer products and services.

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Central to the purpose of the Consumer Protection Act 68 of 2008 (the CPA), is to ‘promote a fair, accessible and sustainable marketplace for consumer products and services and for that purpose to establish national norms and standards relating to consumer protection.

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As businesses move to recover from the effects of the Covid-19 pandemic, in some way consumers are getting the better end of the bargain. A good number of shops and suppliers are offering sales, discounts and specials to get an upper hand over their competitors and gain a substantial share in the market. While this may definitely be pocket friendly for the average shopper/consumer, the need to scrutinise the terms and conditions upon which these bargains come is ever important.

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